

However, the body/neck 'cone' geometry.IS something which can be addressed with modifications to make the instrument play. It appears, based upon info provided by others here (particularly JBT and the MusicMedic article Greg linked to).that the analysis of the local experts is incorrect as has been noted previously tonehole placement would effect multiple octaves, which is not what this horn is displaying. Well, while I understand the refund request (I might have done same given eFlay buyer protections are so strong) your highlighted comment is ersatz, and somewhat fatalist I might add. The techo confirmed the issue and we have a letter stating the instrument is defective.Ĭlick to expand. The shop assistant played the instrument through its range for about 5 minutes (in a glass room away from us) then took the instrument away to the workshop for the technician to further evaluate. Note, my son and I only asked the shop assistant to evaluate the instrument because of tuning issues and no more. If it is or not is irrelevant as they all think it cannot be overcome. They also came to the independent views that it was a tone hole placement causing the issue. I have offered to take a percentage refund and then try to on sell the sax with the current intonation issue but the seller wants to give me mouthpieces to that value rather than cash refund so still trying to workout.Īt this point I am going with a defective saxophone - my son, a shop assistant and then a service technician all came up with the same answer that nothing can be done about it. The seller has been forced to refund the cost of the instrument (by ebay) but I will lose dollars in postage.

The seller (in Italy, nearby to Macerata) has been in contact with Borgani and Borgani said nothing they will do. I didn't ask Borgani to replace the instrument, only what they could do to help.
